SCOPE OF SERVICES
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Receive incoming calls/make outgoing calls to given customer list
![](https://saigonbpo.vn/wp-content/uploads/2020/07/check-svg.png)
Determine customer problem
![](https://saigonbpo.vn/wp-content/uploads/2020/07/check-svg.png)
Feedback/instruct customer to resolve the issue
![](https://saigonbpo.vn/wp-content/uploads/2020/07/check-svg.png)
Transfer information to the relevant departments
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Support customers in payment and disbursement process